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Client Relations Coordinator

2 months ago


London, Greater London, United Kingdom Morgan Spencer Full time
Sales Support Coordinator
Join a well-established Membership organization as a proactive and confident Sales Support Coordinator. This role offers an excellent opportunity to enhance your skills while providing essential administrative support to the Head of Business Development. Your focus will be on nurturing client relationships and maximizing retention and revenue opportunities.

Key Responsibilities:
  • Manage incoming inquiries via email and phone, documenting interactions in the Company’s CRM system.
  • Prioritize and assess inbound sales opportunities.
  • Assist in the preparation of quotations.
  • Oversee sales administration tasks and maintain accurate records in the CRM.
  • Engage with clients throughout the sales cycle, including onboarding and ongoing support.
  • Conduct regular client outreach to enhance account management services.
  • Coordinate various marketing initiatives such as email campaigns, webinars, and events.
  • Act as the primary contact for inquiries, product demonstrations, and support.
  • Process orders and ensure timely invoice payments.
  • Analyze visitor data and generate reports.
  • Support initial and ongoing competitor analysis.