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Transport Planner

2 months ago

Weybridge, Surrey, United Kingdom ATC Computer Transport & Logistics Full time
About the Role

We are seeking a skilled Transport Planner to join our team at ATC Computer Transport & Logistics. As a key member of our logistics team, you will be responsible for planning, booking, and monitoring transport routes across Europe, the UK, and Ireland.

Key Responsibilities
  • Plan shipments and routes to ensure effective use of resources while meeting our Service Level Agreements (SLAs) with clients.
  • Ensure compliance with EU working time directives and relevant road safety regulations.
  • Monitor all shipments in-transit and provide updates to colleagues and customers.
  • Update Microsoft milestones as per our SLA.
  • Liaise with sub-contractors, overseas offices, and staff to ensure schedules and SLAs are met.
  • Liaise with clients, ATC operations, and field teams to ensure service levels are maintained.
  • Work closely with clients' supply chain functions to ensure schedules are met and accurately reported.
  • Respond to changing customer demands seamlessly.
  • Communicate with customers and understand customer requirements.
  • Manage proofs of delivery/activity.
  • Plan vehicle and trailer maintenance schedules.
  • Plan workloads and reload drivers and vehicles to minimize empty running.
  • Work as part of a planning team with cross-training for colleagues.
  • Liaise with the accounts team to ensure accurate billing.
  • Update trackers (FB & L15) in an accurate and timely manner.
  • Acknowledge customer emails and requests in a timely manner.
  • Implement booking emails in accordance with Customer Communications SOP.
  • Follow and complete all steps in checklists.
  • Closing out jobs on the internal system (Stratum).
Requirements

We are looking for a candidate with:

  • Substantial experience in transport planning for 3+ years.
  • Experience in the logistics industry, including white glove services.
  • Excellent written and verbal communication skills.
  • Excellent IT skills, including Office 365 and Microsoft Office.
  • A full understanding of EU Working Time Directive, Digital Tachograph regulations, and other relevant regulations.
What We Offer

We offer a competitive market salary, performance-based bonus, company pension plan, sports & social club, hybrid working environment, and opportunities for continuing professional development.