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Beauty Retail Supervisor
3 months ago
Opportunity Awaits.
As a Supervisor at Flannels, you will deliver an unparalleled level of personalized service to our clientele, utilizing your extensive knowledge of products and brands to inspire and exceed customer expectations. Your enthusiasm for beauty and commitment to providing a world-class client experience will be paramount. You will mentor and develop your team, ensuring that brand standards are upheld and all operational tasks are executed efficiently. This position offers eligibility for both basic and enhanced commission on sales, a retail incentive program, and a generous employee discount on products. Continuous training, coaching, and support will be provided, along with numerous opportunities for career advancement.
Key Responsibilities.
- Deliver a premium shopping experience to all customers, showcasing exceptional product knowledge and expertise.
- Confidently make recommendations to meet sales targets and objectives.
- Drive and achieve personal and team goals, taking accountability for your sales performance and KPIs.
- Stay passionate about industry trends and developments.
- Proactively enhance your product knowledge through brand resources, educational materials, and training sessions.
- Engage with clients to foster customer loyalty.
- Communicate with clients regarding new product launches and in-store events.
- Plan and execute in-store events in collaboration with the store and brand teams.
- Maintain high standards of visual merchandising within the store.
- Exhibit exceptional personal grooming in line with company standards at all times.
- Assist with inventory counts and other operational responsibilities.
- Act as a Brand Ambassador by positively promoting the product and company image.
- Lead by example to support and coach the sales team.
- Assist the store management team as needed.
- Build strong relationships with brand representatives.
- Collaborate as a team player, contributing to the overall store objectives.
- Ensure adherence to all company policies and procedures.
- Champion the company culture and values.
Candidate Profile.
- Exhibits a high level of personal energy.
- Confident, assertive, and personable.
- Positive and enthusiastic with a proactive attitude.
- Excellent communication skills.
- Self-motivated to enhance skills and knowledge.
- Resilient and resourceful.
- A natural leader and coach.
Rewards and Benefits:
- Weekly, monthly, and quarterly commercial bonuses.
- Incentives for stocktaking accuracy.
- Commission-based bonuses across a diverse range of products.
- Monthly group rewards and recognition programs.
- Long service awards.
- Access to various development courses with national qualifications.
- 28 days of holiday.
- 50% discount on in-store uniforms.
- Discounted gym memberships.
- Cycle-to-work scheme.
- 20% discount across all Frasers Group brands.
