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Qualifications Program Manager
2 months ago
Position Overview
Our Qualifications Customer Support division is in search of a skilled and committed professional to contribute to Innovate on a hybrid work model.
Work Arrangement
You will be expected to work from our Bristol offices 2 to 3 days a week, with the flexibility to work from home for the remaining days.
Key Responsibilities
- Implement qualification assessments and examinations across diverse sectors.
- Develop and enforce product and service policies, processes, and procedures at an organizational level.
- Maintain and enhance standards in assessment and assessment delivery.
- Review the effectiveness of assessment tools.
- Manage a remote workforce of associates.
Qualifications and Skills
- Ensure operational execution of new qualifications and quality endorsement services.
- Lead the delivery of external assessments.
- Ensure adherence to regulatory standards.
- Oversee examination administration.
- Serve as the primary contact for examination inquiries.
- Support External Quality Assurers (EQAs) and manage EQA activities.
- Utilize technology for system enhancements and process improvements.
- Understand the role of the Institute for Apprenticeships and Technical Education (IfATE) in ensuring organizational compliance.
Regulatory Knowledge
Possess a comprehensive understanding of Ofqual and Awarding Organisations within the context of Apprenticeship Standards and qualifications, along with national risk-based assessment systems and best practices.
Project Management Skills
Demonstrate knowledge of project management methodologies, tools, and strategies, including awareness of potential pitfalls.
Employee Benefits
- 25 days of annual leave, increasing with service, plus your birthday off.
- Holiday purchase scheme for significant life events.
- Long service rewards and recognition.
- Enhanced pension plan.
- Group life assurance equivalent to 3 times your annual salary.
- Unlimited access to six Smart Health services, including a 24/7 virtual GP.
- Health cash plan and access to curated wellbeing content and an Employee Assistance Programme.
- Flexible working hours to support work/life balance.
About Innovate
Innovate is a proud member of the Lifetime Training Group, dedicated to fostering learning and creating transformative opportunities for our learners. Our organization comprises four distinct businesses, two of which specialize in apprentice training across various professions, one focused on awarding qualifications, and another that develops awarding software.
As an independent awarding organization, Innovate Awarding adopts a 'no surprises' approach to assessment, providing End-point Assessment services for apprenticeship standards and vocational qualifications across 15 sectors. We are committed to innovative training and awarding practices, offering a wide range of development opportunities and a people-centric reward and recognition program.
At Lifetime Training Group, we strive to enhance the diversity of our workforce and cultivate a sense of belonging for all, enabling us to better represent our learners and partners and effectively meet their needs.