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Transport Operations Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Transport Operations Coordinator to join our team at DX Network Services Limited. As a key member of our operations team, you will play a crucial role in ensuring the smooth execution of our transportation services.
Key Responsibilities- Coordinate daily driver pre-briefs to ensure high standards of customer service and driver compliance with operational processes.
- Structure driver returns to the Service Centre to effectively manage customer delivery and collection performance.
- Complete performance management processes with drivers, including analysis of failed deliveries and collections for DXE customers.
- Conduct system-driven interrogation processes of Service Centre delivery and collection performance using DXNS databases.
- Ensure returned documentation is correct and reconciled against expected documentation to protect revenue and support accurate billing.
- Validate assigned delivery and collection points have been attended according to schedule and challenge performance exceptions prior to driver departure.
This is an active role that offers excellent opportunities for career progression and growth with our company. We offer a competitive compensation package, including:
- Competitive rates of pay
- Holidays: 20 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
