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Coffee Shop Manager
2 months ago
Job Summary:
We are seeking a highly motivated and experienced Barista Maestro to join our team at Costa Coffee. As a Barista Maestro, you will be responsible for leading a team of Baristas and contributing to the success of our store.
Key Responsibilities:
- Leadership and Team Management: Take the lead on shifts to support your colleagues in delivering exceptional customer experiences and drive sales growth.
- Talent Development: Identify and develop the skills of your team members, providing training and accreditation to ensure they are equipped to excel in their roles.
- Operational Excellence: Maintain high standards of quality, safety, and customer service, ensuring that our store is a welcoming and efficient environment for customers.
- Product Knowledge: Stay up-to-date with new recipes and ranges, and share your knowledge with the team to drive sales and customer satisfaction.
- Performance Management: Monitor and analyze sales data, customer feedback, and team performance to identify areas for improvement and implement effective solutions.
Requirements:
- Previous experience in a leadership or management role, preferably in a fast-paced retail or hospitality environment.
- Excellent communication and interpersonal skills, with the ability to motivate and inspire a team.
- Strong problem-solving and analytical skills, with the ability to think critically and make informed decisions.
- Ability to work flexibly, including evenings, weekends, and holidays.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career development and advancement.
- A dynamic and supportive work environment.
