Corporate Services Manager
3 weeks ago
We are seeking a highly skilled Corporate Services Manager to join our growing Professional Services team. As a key member of our team, you will be responsible for delivering high-quality consultancy services to our clients, focusing on Street Works Product Consultancy, Pre-sales and identifying opportunities, Business Analysis, Job Scheduling and Task Management, Solution development, Training and associated materials, and Customer Support.
Key Responsibilities:
- Street Works Product Consultancy: Identify and deliver high-quality services to clients, including requirement sessions, system demonstrations, user acceptance testing, and end-user training.
- Pre-sales and identifying opportunities: Collaborate with sales teams to identify potential opportunities and develop commercial strategies.
- Business Analysis: Work with clients to understand their business processes and identify areas for improvement.
- Job Scheduling and Task Management: Manage your own time and prioritize tasks to meet objectives.
- Solution development: Assist in the development of both the product and services, shaping the future direction.
- Training and associated materials: Conduct key user training to customers in your areas of specialization.
- Customer Support: Provide third-line functional support on escalations.
About the Role:
This is a hybrid role, working a minimum of one day based in the office and four days working from home per week. You will be required to travel regularly, sometimes including overnight stays and evening travel. A driving license is essential, and ideally clean.
Requirements:
- Strong IT skills and understanding of software implementation processes.
- Excellent communication and presentation skills.
- Ability to work on different tasks simultaneously, identifying key priorities.
- Strong time management, organizational skills, and diligence in preparation.
- Proven knowledge of analyst frameworks, business processes, and business requirements methodologies.
- Proven ability to integrate with teams and build relationships with clients.
- Strong analytical skills and creative problem-solving.
- Excellent communication and collaboration skills.
About Us:
We are a well-established business, specializing in the development and supply of Works and Asset Management systems to local government and utility services sectors. We have an unrivaled reputation for delivering quality products and services, and a history of approaching forty years of ethical business practices and consistent profitability.
What We Offer:
We offer a competitive salary, plus benefits including an excellent pension scheme and share option scheme. We are a sustainable and friendly business, operating in an ethical framework where employees are valued as part of the fabric of what we offer to our customers.
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