Support Department Head
2 weeks ago
We are seeking a highly skilled and experienced Support Manager to lead our Client Support Department in Glenrothes. As a key member of our team, you will be responsible for overseeing the day-to-day operations of the department, ensuring the delivery of exceptional technical support and maintenance services to our clients.
Key Responsibilities:
- Lead a team of support engineers and specialists to deliver high-quality technical support services
- Develop and implement strategies to improve departmental efficiency and effectiveness
- Collaborate with cross-functional teams to ensure seamless service delivery
- Monitor and analyze departmental performance metrics to inform business decisions
Requirements:
- Proven experience in a support management role, with a strong track record of delivering exceptional results
- Excellent leadership and communication skills, with the ability to motivate and inspire a team
- Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions
- Ability to work in a fast-paced environment, with a strong focus on customer satisfaction
About DPS Group:
DPS Group is a leading provider of technical support services, with a reputation for delivering exceptional results to our clients. We are committed to providing a supportive and inclusive work environment, with opportunities for professional growth and development.
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Support Department Head
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Glenrothes, Fife, United Kingdom DPS Group Full timeKey ResponsibilitiesThe Support Department Manager will oversee the day-to-day operations of the Client Support Department, ensuring the delivery of exceptional technical support and maintenance services in Automation, p...Key Performance Indicators:Manage a team of support engineers and specialistsEnsure timely and effective resolution of technical...
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Glenrothes, Fife, United Kingdom DPS Group Full timeKey ResponsibilitiesThe Support Department Manager will oversee the day-to-day operations of the Client Support Department, ensuring the delivery of exceptional technical support and maintenance services in Automation, p...Key Performance Indicators:Manage a team of support engineers and specialistsEnsure timely and effective resolution of technical...
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Glenrothes, Fife, United Kingdom DPS Group Full timeJob Title: Department Support CoordinatorWe are seeking a highly skilled Department Support Coordinator to join our team at DPS Group. As a key member of our Client Support Department, you will be responsible for leading a team of support engineers and specialists, ensuring the delivery of exceptional technical support and maintenance services in Automation,...