Sales Advisor
4 weeks ago
Job Summary
We are seeking a highly motivated and customer-focused Sales Advisor to join our team at Winemark. As a Sales Advisor, you will be responsible for providing exceptional customer service, assisting with sales and stock control, and maintaining a high level of professionalism in all aspects of the business.
Key Responsibilities
- Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Assist with sales and stock control, including receiving and processing stock deliveries, and maintaining accurate records.
- Contribute to a positive and productive team environment, working collaboratively with colleagues to achieve sales and customer service targets.
- Develop and maintain a thorough knowledge of store products, including wine and other beverages, to provide expert advice and recommendations to customers.
- Identify and capitalize on sales opportunities, promoting products and services to customers and driving sales growth.
- Ensure that the store is maintained to a high standard, including housekeeping and visual merchandising.
- Comply with company policies and procedures, including health and safety, cash handling, and administration.
Requirements
- Maths and English GCSE Grade C or above or equivalent.
- Three months previous experience in a retail environment.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- A positive and enthusiastic attitude, with a strong commitment to delivering exceptional customer service.
- A good standard of dress and appearance, with a clean and well-groomed appearance.
Desirable Qualifications and Skills
- WSET Foundation Certificate.
- Previous experience of cash handling and stock control.
- Interest and/or knowledge of wine.
Working at Winemark
At Winemark, we are committed to providing our customers with an exceptional shopping experience. We are looking for talented and motivated individuals who share our passion for delivering outstanding customer service and driving sales growth. If you are a team player with a positive attitude and a strong commitment to excellence, we would love to hear from you.
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