Customer Service Representative
3 months ago
Become a Key Member of Europcar as a Vehicle Host
Are you eager to join a vibrant team at Europcar? We are on the lookout for Vehicle Hosts to enhance our customer experience.
What We Provide:
- Attractive Salary Package
- Comprehensive Holiday Benefits
- Parental Leave Support
- Retirement Savings Plan
- Discounted Vehicle Rental Rates
- Mobile Service Discounts
- Health Support Services through BUPA
- Opportunities for Professional Growth
Position Overview:
As a Vehicle Host, your primary duty will be to warmly welcome customers and assist them with their luggage and vehicle requirements. Delivering outstanding customer service is essential.
Core Duties:
- Welcome and assist clients in the reception area
- Efficiently manage customer lines
- Ensure vehicle quality and client satisfaction
- Follow the company's Customer Service Protocols
- Effectively resolve customer concerns
- Adhere to safety and security guidelines
- Communicate any workplace enhancements to the Station Manager
Essential Skills:
- Collaboration
- Flexibility
- Perseverance
- Productivity
- Communication Skills
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