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Residential Development Manager

2 months ago

Birmingham, Birmingham, United Kingdom Abbatt Property Recruitment Full time
Job Title: Residential Development Manager

About the Role

We are seeking an experienced Residential Development Manager to join our team at Abbatt Property Recruitment. As a key member of our property management team, you will be responsible for delivering effective service levels and ensuring the smooth operation of our residential developments.

Key Responsibilities

  • Deliver effective service levels, acting as the representative towards customers, clients, and developers, ensuring all areas of the development are fully presentable, serviced, and properly maintained.
  • Identify and deliver ongoing training needs to support the team, utilizing internal and external methods and support, and conduct frequent reviews with direct reports, providing constructive feedback and coaching.
  • Monitor and manage performance, setting guidelines, managing holiday/sickness absences, and organizing shift cover, undertaking or organizing emergency cover as required.
  • Effective cost control and review of expenditure and accounts, including assisting with setting service charges and presenting of accounts, together with preparation and presentation of bi-monthly financial summary reports.
  • Hold proactive customer/contractor and client meetings, ensuring issues are promptly administered and dealt with within the agreed timeframes.
  • Investigate and respond to complaints, up to Stage 1, and collaborate with the Regional Manager in Stage 2 complaints responses.
  • Undertake required risk assessments, health and safety checks, and routine testing requirements, ensuring concerns are acted upon and completed within the given timeframe.
  • Support with the monitoring and supervision of contractors, carrying out works on and around the development, ensuring reactive/planned works are conducted to a high quality.
  • Carry out regular inspection audits of the site and take/organize remedial action if and when required, ensuring the fabric of the building, both externally and internally, is maintained and serviced to a high standard.

Requirements

  • Essential: previous people manager experience, drivers' license.
  • Desirable but not essential: budget and service charge accounting experience, level 2 or ATPI qualified or willing to work towards.

Benefits

  • 25 days annual leave.
  • Birthdays off.
  • 4% pension scheme.
  • Critical illness cover.
  • Private Medical.
  • Death in service - 2x annual salary.