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Administrative Receptionist

2 months ago


Blackburn, Blackburn with Darwen, United Kingdom East Lancashire Hospitals NHS Trust Full time
Job Overview

We are seeking a dedicated and proactive individual to become a part of our administrative team within the pathology sector. The ideal candidate will possess excellent communication skills, enabling effective interaction with colleagues, service users, and various departments. It is crucial to manage all inquiries and urgent issues with professionalism and efficiency.

Key Responsibilities
  • Organizing and distributing laboratory reports to various wards, general practitioners, and external entities.
  • Receiving and processing deliveries – this involves a certain level of physical handling.
  • Preparing and dispatching supplies to GPs, wards, departments, and other service users – this also requires a certain level of physical handling.
  • Providing administrative assistance to the department, including IT support.
  • Supporting laboratory operations, such as assembling COVID-19 packs and FIT test kits.
Working with Our Organization

The administrative team in pathology offers extensive support to various divisions within Clinical Laboratory Medicine. Our team is small yet welcoming, with members who have extensive experience within the organization. Previous experience in telephone communication is essential, as is the ability to work collaboratively and independently.

Detailed Job Description and Main Duties
  • Organizing and distributing laboratory reports to wards, general practitioners, and external entities.
  • Recording invoices and reconciling them with delivery notes for procurement authorization.
  • Receiving and processing deliveries – this involves a certain level of physical handling.
  • Managing stock control.
  • Preparing and dispatching supplies to GPs, wards, departments, and other service users – this also requires a certain level of physical handling.
  • Filing histology slides.
  • Providing administrative support to the department, including IT assistance.
  • Supporting laboratory operations, such as assembling COVID-19 packs and FIT test kits.
  • Attending meetings to take and transcribe minutes.
  • Typing letters and reports as requested.
  • Organizing and maintaining filing systems for Clinical Laboratory Medicine, including Cytology reports and Blood Transfusion Assessments.
  • Operating office equipment such as photocopiers, laminators, and printers.
  • Distributing mail within the department.
  • Utilizing organizational software systems.
  • Ensuring the security of the department is upheld.
  • Participating in all mandatory training sessions.
Person Specification Essential Criteria
  • GCSEs in English and Maths at Grade 4-9 or equivalent.
  • Proficient computer skills with a solid understanding of Microsoft Office applications.
  • Experience in audio typing.
Desirable Criteria
  • ECDL certification or equivalent.
  • Familiarity with organizational software systems.
  • Experience in minute-taking.