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Delivery Coordinator

2 months ago

Plymouth, Plymouth, United Kingdom Lowe's Full time

Expand Your Career Opportunities with Lowe's

We're committed to helping our associates grow and develop their skills. If you're interested in a role that offers flexibility and opportunities for advancement, we encourage you to apply.

About the Role

As a Delivery Coordinator, you'll play a critical role in ensuring our customers receive their orders safely and efficiently. Your responsibilities will include:

  1. Coordinating Deliveries
  • Coordinating and supporting deliveries from beginning to end, serving as the expert for answering questions and solving problems related to deliveries.
  • Tracking and ensuring merchandise is accurately accounted for, handled, and delivered.
  • Gathering detailed information from customers and conducting safety reviews.
Ensuring Customer Satisfaction
  • The Delivery Coordinator plays a critical role as gatekeeper and final reviewer of every delivery to ensure our drivers have the necessary information to make a safe delivery and that the needs of our customer have been met.
Working with Colleagues and Vendors
  • Maintaining strong customer, colleague, and vendor relationships.
  • Having a strong knowledge of safety protocols and proper delivery procedures.

Requirements

To be successful in this role, you'll need:

  1. Experience
  • 6 months of delivery experience, for example in a warehouse or retail environment OR 6 months of retail customer service experience.
Skills
  • Ability to read, write, and perform basic arithmetic (addition, subtraction).
Preferred Qualifications
  • 1 year of experience working in a retail store OR customer service position.
  • 3 months of experience operating forklift/power equipment such as lifts, order pickers, and similar equipment.
  • 2 years of experience following up on outstanding or incomplete customer orders, sales, deliveries, or installs.

What We Offer

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.