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E-commerce Trading Specialist
3 months ago
Digital - E-commerce Trading Specialist - Habitat
Why choose this role:
Being part of Sainsbury's Digital division means engaging with a company that prioritizes customer satisfaction in every aspect of our operations. Our objective is to deliver outstanding digital experiences, enabling customers to shop seamlessly across various platforms. As an E-commerce Trading Specialist, you will be instrumental in fostering the growth and effectiveness of our online channels. By collaborating with diverse teams, you will have the chance to refine the customer experience, improve merchandising tactics, and support the overarching digital trading approach. With a strong emphasis on customer needs, a comprehensive grasp of the digital marketplace, and excellent interpersonal skills, you will thrive in a vibrant and innovative setting where your contributions can significantly influence our brand's success.
Key Responsibilities:
In your capacity as the E-commerce Trading Specialist at Habitat, you will oversee the daily trading operations of Habitat. Your main focus will be to ensure top-tier digital merchandising across our platforms, collaborating closely with commercial teams and marketing departments to enhance the customer journey and boost conversion rates. You will monitor essential digital performance indicators daily, assess outcomes, and execute strategies to elevate participation, conversion, and overall online effectiveness. Furthermore, you will generate weekly sales analyses, work alongside the Digital Trading Manager on the digital trading framework, and contribute to category strategies that align with our trading objectives. Your role will require building interdepartmental relationships, conducting competitor analyses, and staying informed about market dynamics and digital trends. As a customer-centric professional, you will interpret data and insights to shape category strategies and enhance the customer experience. Strong communication abilities, stakeholder engagement, and collaborative teamwork will be crucial for your success in this position.
Ideal Candidate:
As an E-commerce Trading Specialist at Habitat, you are a customer-oriented professional with a profound understanding of the digital landscape and the broader retail sector. You possess excellent communication skills and the capability to convey information effectively to stakeholders at all levels, keeping them updated with pertinent data, insights, and developments. Your proficiency in data interpretation and presentation contributes to shaping category strategies and improving the customer experience. You excel in establishing relationships and collaborating with key stakeholders, both within your team and across the entire e-commerce division, to implement successful category strategies and meet commercial goals. Your ability to comprehend and navigate diverse cultures, customer needs, and priorities enables you to work effectively with varied teams and gain support for your initiatives. Overall, you are a proactive and influential professional, committed to achieving excellence in digital merchandising and optimizing the customer journey across multiple platforms.
At Sainsbury's, we value a healthy work-life balance and offer a supportive environment where you can explore various facets of the business. Our digital team serves millions of customers weekly, yielding tangible results. We foster a culture of innovation and experimentation, allowing you to engage in diverse functions from trading to merchandising and forecasting in a truly agile atmosphere.
We are dedicated to being an inclusive retailer, welcoming individuals from all backgrounds. Here, you will have opportunities to explore new roles, whether within an evolving team or across different business areas, and we take professional development seriously. We also recognize and celebrate colleagues who go above and beyond, offering flexible working arrangements where possible. Upon joining our team, you will enjoy a comprehensive range of benefits, including:
Starting with a colleague discount, you will receive 10% off at Sainsbury's, Argos, TU, and Habitat after a short period. This discount increases to 15% off at Sainsbury's every Friday and Saturday, as well as 15% off at Argos on paydays. We also prioritize your future with our pension scheme and life insurance. You may also qualify for a performance-related bonus of up to 5% of your salary, contingent on our overall performance.
Your well-being is paramount to us. You will receive an annual leave allowance, with the option to purchase additional holiday. We also provide benefits that help stretch your finances, such as season ticket loans, a cycle-to-work scheme, health cash plans, and early access to your pay. Additionally, we offer a range of discounts from numerous other retailers. Should you need support, our employee assistance program is available.
We understand the importance of significant life moments, which is why we offer up to 26 weeks' pay for maternity or adoption leave and up to 4 weeks' pay for paternity leave.
Please review our benefits package for further details (note that eligibility criteria may apply).
Please be aware that due to the high volume of applications, our roles may close earlier than anticipated.
