Property and Facilities Coordinator

3 weeks ago

Leeds, Leeds, United Kingdom Tetra Tech Full time
About the Role

Tetra Tech is seeking a skilled Helpdesk Administrator to join our Property & Facilities team. As the first point of contact for internal facilities matters, you will be responsible for overseeing the facilities helpdesk, including dealing with reactive property-related issues, logging and allocating work requests to contractors, and ensuring timely and professional resolution.

Key Responsibilities
  • Act as a central point of contact for property and facilities-related matters
  • Maintain the CAFM system and administer reactive requests from inception to completion
  • Assign reactive work requests to the most appropriate contractor or member of the facilities team
  • Proactively update open work orders and manage works requests through to satisfactory resolution
  • Raise quote requests and Purchase Orders
  • Utilize contractors' Elog books to establish the status of reactive and PPM works
  • Update statutory compliance trackers in conjunction with other team members
  • Coordinate booking in contractors to sites for all PPM and reactive works
  • Recognize and escalate any issues as appropriate
Requirements
  • Experience in a facilities helpdesk role, with knowledge of building-related matters and HVAC, electrical, and other building systems in a commercial setting
  • Excellent customer service skills with a confident approach
  • An eye for detail and ability to build relationships
  • Driven to understand the operational requirements of the buildings we occupy
  • Able to work at a fast pace and under time-critical scenarios
  • Flexible approach to meet deadlines and urgent requests
  • Resilient to cope with conflicting demands
  • Demonstrated use of Excel and Word, and experience in the use of a CAFM or other similar property database
About Tetra Tech

Tetra Tech is a leading provider of high-end consulting and engineering services for projects worldwide. We combine the resources of a global, multibillion-dollar company with local, client-focused delivery in over 400 locations around the world. We are Leading with Science to provide sustainable and resilient solutions for our clients.

At Tetra Tech, we provide a collaborative environment that supports individual performance, innovation, and creativity. We are proud to offer competitive compensation and benefits.

For more information on our company, please visit our website at www.tetratecheurope.com. To apply, please submit your resume and cover letter on the Careers portion of our website.

Tetra Tech is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity/shared parental leave.

We are happy to discuss flexible working arrangements, including reduced hours, flexible start and finish times, or compressed hours, to help you achieve a better work-life balance.

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