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Platform Operations Team Leader

2 months ago

Doncaster, Doncaster, United Kingdom Next Full time

Compensation: Competitive hourly rate with additional weekend incentives.
Shift Pattern: Rotating schedule of 4 days on, 4 days off from 7:30 AM to 6:15 PM.

As a Team Manager, you will play a crucial role in delivering exceptional customer service by providing direction, mentorship, and support, significantly contributing to our ongoing growth within our international operations.

Key Responsibilities:

You will lead, coach, and inspire your team, ensuring that our customers receive the highest level of service.

Your role will involve managing a professional and efficient team focused on customer satisfaction through effective leadership. You will drive operational excellence by offering clear guidance and support.

As a Team Manager, you will need to be proactive and decisive, using your initiative to navigate challenges.

Dedicated to fostering your team's development, you will set clear objectives, provide constructive feedback, and promote a culture of success while building strong relationships to create a positive and dynamic work environment that enhances service delivery.

Ideal Candidate Profile:

You should possess excellent verbal and written communication skills, with the ability to articulate ideas clearly and effectively at all levels. Strong organizational skills will enable you to manage tasks efficiently and meet deadlines, while your confidence in decision-making will shine through even in the face of shifting priorities.

Next Steps:

All candidates will undergo background checks in accordance with our Reference Policy. To be eligible for this position, you must not have had an unsuccessful application for a similar role within the last six months.

In line with Home Office guidelines, successful candidates will need to demonstrate their right to work eligibility prior to starting employment. This position typically does not qualify for sponsorship under the Skilled Worker route due to specific Home Office skill level requirements. Candidates are encouraged to explore their own right to work options independently.