Dialler Operations Manager

3 weeks ago


Stockport, Stockport, United Kingdom Vitality Corporate Services Limited Full time

About The Role

This is a key position within the D2C team at Vitality Corporate Services Limited, responsible for leading and managing the dialler operations across relevant areas of control.

Key Responsibilities:

  • Lead and manage the dialler operations to optimize performance and achieve business objectives.
  • Develop and implement strategies to improve lead generation and retention rates.
  • Collaborate with cross-functional teams to ensure seamless integration and alignment with business goals.
  • Analyze data and metrics to inform decision-making and drive business growth.
  • Manage and maintain the dialler system to ensure optimal performance and efficiency.

Requirements:

  • Proven experience in lead generation and retention, with a strong understanding of dialler operations.
  • Excellent analytical and problem-solving skills, with the ability to interpret data and drive business decisions.
  • Strong communication and interpersonal skills, with the ability to collaborate with cross-functional teams.
  • SQL knowledge and experience with data management and analysis.

Working Pattern: Hybrid 2 days per week in the office, full-time, 35 hours per week.



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