Bar and Waiting Team Member

1 day ago

Bournemouth, Bournemouth, United Kingdom Loungers Full time
About the Role

We're looking for a talented and enthusiastic individual to join our Bar and Waiting Team as a Front of House Team Member. As a key member of our team, you'll be responsible for delivering exceptional customer service and creating a warm and welcoming atmosphere for our guests.

Key Responsibilities
  • Provide outstanding customer service, ensuring every guest feels valued and cared for.
  • Work collaboratively with the team to maintain a clean and organized environment, adhering to health and safety standards.
  • Develop a deep understanding of our menu and drinks offerings, making recommendations to guests and upselling where appropriate.
  • Manage cash and card transactions efficiently, maintaining accuracy and attention to detail.
  • Participate in ongoing training and development to enhance skills and knowledge, staying up-to-date with industry trends and best practices.
What We Offer
  • A competitive salary and benefits package, including tips shared equally across the team.
  • Paid breaks and staff food on every shift, regardless of hours worked.
  • 50% discount on food in all of our brands from day one.
  • 28 days holiday (inclusive of Bank Holidays) pro rata.
  • Competitions and incentives, including the opportunity to win an all-expenses-paid trip with one of our suppliers.
  • Christmas and Boxing Day off.
  • The best staff party - Loungefest.
  • Emotional and practical support via the Licenced Trade Charity.
  • Power over your pay with Wagestream.
  • Company pension scheme.
  • Long service awards.
  • Great opportunity for personal development and career progression in a fast-growing business.
What We're Looking For
  • A natural talent and passion for hospitality, with a strong desire to deliver exceptional customer service.
  • Excellent communication skills, with the ability to build rapport and trust with guests and colleagues alike.
  • Self-motivation and a relentless drive to overcome challenges and obstacles, working at pace with limited supervision.
  • A positive and enthusiastic attitude, with a willingness to learn and adapt to new situations.
How to Apply

If you're passionate about delivering exceptional customer service and joining a dynamic and growing team, we'd love to hear from you. Please follow us on LinkedIn or TikTok to learn more about our company culture and values.

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