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Customer Relations Associate

2 months ago

Swindon, Swindon, United Kingdom 3Sixty Talent Management Full time £12

Department:
3Sixty Talent Management

Location:
Office Based

Weekend compensation £12. Plus Bonus £300 - £900 per month, Uncapped


Our objective is to become the premier retailer of luxury vehicles in the UK, while maintaining a strong familial atmosphere throughout our organization.

We empower the Management teams in our showrooms with the autonomy to manage their respective operations, fostering an entrepreneurial spirit.

Nonetheless, we provide comprehensive support from our specialized teams in Finance, Human Resources, IT, Marketing, and Property, along with our distinctive Learning & Development Centre.


In this context, we promote an open-door policy among our managers, encouraging them to listen and welcome all feedback and suggestions from our team members.

Respond to all incoming calls for the dealership, adhering to company protocols

  • Foster exceptional customer and public relations to enhance the reputation and image of each dealership
  • Serve as a representative, embodying and showcasing the brand values
Manage incoming sales inquiries via phone and email

  • Comprehend the brand and its associated offerings
  • Enrich existing customer information and capture new customer data
  • Achieve productivity targets for volume and results as outlined in monthly performance assessments
  • Maintain and comply with service standards
  • Be a versatile team player, available to meet business needs
  • Uphold and adhere to call quality benchmarks
  • Temporary to Permanent Benefits
  • Enhanced Leave Entitlement
  • Discounted Fitness Membership
  • Enhanced Long Service Rewards
  • Employee Discounts on Vehicles
  • Industry-Leading maternity, paternity, and adoption compensation
  • Retail Discounts
  • Flexible Work Arrangements
  • Opportunities for Learning and Development