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Store Crew Member

1 month ago


Bridgend, Bridgend county borough, United Kingdom FatFace Full time
Job Title: Store Crew Member Job Summary: We are seeking a highly motivated and enthusiastic Store Crew Member to join our team at FatFace in Bridgend. As a Store Crew Member, you will be the face of our business, providing exceptional customer service and ensuring that our customers have a memorable experience with us. Key Responsibilities: * Greet and thank customers in a warm and friendly manner * Provide exceptional service at all times, utilizing your knowledge to help customers find the best products to suit them * Efficiently process sales, orders, and refunds at the tills * Process deliveries and help get new stock onto the shop floor * Maintain a clean and tidy shop floor and back of house * Stay up to date with company activity and promotions Competencies: * Deliver excellent customer service standards, focusing on customer needs and satisfaction * Demonstrate a passion for the FatFace brand and exhibit our brand vision and values through everything you do * Align yourself to our social and environmental mission and champion actions that you can directly impact * Provide a personal, genuine, and authentic approach to customer interactions Benefits: * 25 days holiday plus bank holidays * Generous monthly discount allowance * Perkbox online platform with amazing discounts and wellbeing content * THRIVE learning management system with access to 1000s of pieces of learning * Dental insurance, pension scheme, and EAP support * Sick pay allowances and sabbatical leave in line with service * Enhanced family-friendly policies and refer a friend scheme