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Business Development Associate
2 months ago
Job Summary:
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Brave Human Capital Group. As a key member of our team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.
About the Role:
This is an exciting opportunity for a motivated and results-driven individual to join our dynamic team. As a Customer Service Representative, you will be the primary point of contact for our clients, providing them with expert advice and guidance on our range of insurance products.
Key Responsibilities:
- Provide exceptional customer service to clients, responding to their inquiries and resolving any issues in a timely and professional manner.
- Work closely with clients to understand their business needs and provide tailored solutions to meet their requirements.
- Develop and maintain strong relationships with clients, ensuring their loyalty and satisfaction.
- Stay up-to-date with industry developments and product offerings, ensuring you are always equipped to provide expert advice to clients.
- Collaborate with internal teams to ensure seamless delivery of services to clients.
Requirements:
- Previous experience in customer-facing roles, preferably in the insurance industry.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
- Strong problem-solving skills, with the ability to think critically and make sound judgments.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- High school diploma or equivalent required; degree in a related field preferred.
