Multilingual Parts Specialist
1 week ago
We are seeking a highly skilled Multilingual Parts Engineer to join our team at Parkside Office Professional. As a key member of our global support team, you will be responsible for providing technical support to customers worldwide.
Key Responsibilities:- Customer Support: Offer support and confirmation for parts orders, ensuring customers receive the correct parts.
- Initial Triage: Identify parts requirements and provide initial technical support to customers, understanding symptoms and driving corrective actions.
- Part Ordering: Order necessary parts to be shipped to sites where required.
- Field Dispatch: Organize field dispatch of engineers with the correct skills to implement corrective actions.
- Escalation: Escalate internally to product support remote team when unable to identify issues and parts required.
- Documentation: Complete escalation documentation and report accurately and timely into the service system.
- Shift Rotation: Work within a shift rotation, including on-call rotation.
- Resolution: Relentlessly drive to resolution of customer issues.
- Previous Experience: Previous extensive experience as an Inkjet field service technician is desirable.
- Industry Knowledge: Good knowledge of the print industry and processes.
- Language Skills: Fluency in multiple languages, including English (mandatory).
- Technical Skills: Proficiency in reading electrical and fluid schematics.
- Communication Skills: Excellent communication and interpersonal skills, especially when communicating with customers.
- Electromechanical Experience: Electromechanical experience or similar.
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Multilingual Parts Specialist
1 day ago
Surrey, United Kingdom Parkside Office Professional Full timeJob Title: Multilingual Parts SpecialistWe are seeking a highly skilled Multilingual Parts Specialist to join our team at Parkside Office Professional. As a key member of our Inkjet Division, you will be responsible for providing technical support to customers worldwide.Key Responsibilities: Offer customer support and confirmation for parts orders Initial...
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Multilingual Parts Specialist
4 weeks ago
Surrey, United Kingdom Parkside Office Professional Full timeJob Title: Multilingual Parts EngineerWe are seeking a highly skilled Multilingual Parts Engineer to join our team at Parkside Office Professional. As a key member of our technical support team, you will be responsible for providing expert technical support to our customers worldwide.Key Responsibilities:Customer Support: Offer technical support and...
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Multilingual Parts Specialist
4 weeks ago
Surrey, United Kingdom Parkside Office Professional Full timeJob Title: Multilingual Parts EngineerWe are seeking a highly skilled Multilingual Parts Engineer to join our team at Parkside Office Professional. As a key member of our technical support team, you will be responsible for providing expert technical support to our customers worldwide.Key Responsibilities:Customer Support: Offer technical support and...
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Multilingual Parts Engineer
1 week ago
Surrey, United Kingdom Parkside Office Professional Full timeJob Title: Multilingual Parts EngineerWe are seeking a highly skilled and experienced Multilingual Parts Engineer to join our team at Parkside Office Professional. As a key member of our global customer support team, you will be responsible for providing technical support and assistance to customers worldwide.Key Responsibilities:Provide initial technical...
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Multilingual Parts Engineer
1 week ago
Surrey, United Kingdom Parkside Office Professional Full timeJob Title: Multilingual Parts EngineerWe are seeking a highly skilled and experienced Multilingual Parts Engineer to join our team at Parkside Office Professional. As a key member of our global customer support team, you will be responsible for providing technical support and assistance to customers worldwide.Key Responsibilities:Provide initial technical...
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Multilingual Parts Engineer
6 days ago
Surrey, United Kingdom Parkside Office Professional Full timeJob Title: Multilingual Parts EngineerWe are seeking a highly skilled and experienced Multilingual Parts Engineer to join our team at Parkside Office Professional. As a key member of our technical support team, you will be responsible for providing expert technical support to our customers worldwide.Key Responsibilities:Provide technical support to customers...
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Multilingual Parts Engineer
6 days ago
Surrey, United Kingdom Parkside Office Professional Full timeJob Title: Multilingual Parts EngineerWe are seeking a highly skilled and experienced Multilingual Parts Engineer to join our team at Parkside Office Professional. As a key member of our technical support team, you will be responsible for providing expert technical support to our customers worldwide.Key Responsibilities:Provide technical support to customers...
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Multilingual Parts Specialist
3 days ago
Surrey, United Kingdom Parkside Office Professional Full timeJob Summary: We are seeking a highly skilled Multilingual Parts Engineer to join our team at Parkside Office Professional. The successful candidate will be responsible for providing technical support to customers worldwide, working closely with internal teams to resolve issues and ensure customer satisfaction.Key Responsibilities:Offer customer support and...
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Multilingual Parts Engineer
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