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Experienced Third Party Claims Specialist
2 months ago
Are you a seasoned Third Party Claims Specialist seeking a rewarding opportunity? Join a thriving organization that values your career growth. This reputable firm is eager to welcome a dedicated professional to their team.
The position offers a competitive salary of up to £35,000, commensurate with experience, along with excellent career advancement opportunities and a comprehensive benefits package. Enjoy a holiday allowance that increases to 28 days plus bank holidays over time, an additional day off for your birthday, and a half-day for festive shopping. Other perks include support for professional qualifications, complimentary parking, employee recognition programs, and social gatherings.
Your responsibilities as a Third Party Claims Specialist will include:
- Acting as the primary contact for incoming broker inquiries or complaints, ensuring appropriate action is taken.
- Timely allocation of tasks in accordance with departmental, company, and regulatory guidelines.
- Managing policyholders' expectations effectively.
- Keeping Brokers and Policyholders informed throughout the claims process.
- Handling complaints confidently with minimal assistance from senior management.
- Coaching and mentoring junior team members, providing necessary training.
- Offering daily support and guidance to less experienced staff.
- Monitoring departmental workload, prioritizing tasks for junior staff, and preventing backlog.
- Assisting with departmental reports and audits in the absence of senior claim handlers.
We would love to hear from you if you possess the following qualifications:
- Extensive experience in a similar Senior Claims Handler role, specifically managing third-party claims.
- Proven ability to train and mentor junior staff effectively.
- Possession of a CII Certificate or a willingness to pursue this qualification.
- Dip CII is advantageous but not mandatory.
- Strong negotiation skills with the ability to influence outcomes.
- Exceptional customer service skills, including active listening.
- Proficiency in Microsoft Word, Excel, and Outlook.
What you can expect in return:
- A salary range of £26,000 to £35,000, based on experience.
- Initial 21 days of holiday plus bank holidays, increasing to 28 days over time.
- An extra day off for your birthday and a half-day for seasonal shopping.
- Options to sell holidays.
- Healthcare cashback plan.
- A standard 35-hour workweek.
- Free parking facilities.
- Pension scheme.
- Discounted sports and social activities.
- Support for industry-relevant qualifications.
- Casual dress code with free branded clothing.
- Complimentary breakfast.
- Cycle to work scheme.
- A cash bonus for exceptional performance.
If this opportunity aligns with your career aspirations, we encourage you to submit your CV for consideration. We strive to respond to all successful applications promptly.
Note: We appreciate your interest and thank you for considering this opportunity. Jobwise Ltd is an employment agency, and your application details may be securely stored in our database.
