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Front of House Team Lead
2 months ago
We're on the hunt for a talented Front of House Supervisor to join our team at Loungers. As a key member of our management team, you'll play a vital role in delivering exceptional customer experiences and driving business success.
About the RoleAs a Front of House Supervisor, you'll be responsible for leading a team of front-of-house staff to ensure seamless service delivery. You'll work closely with the management team to maintain high standards, drive sales growth, and foster a positive work environment.
What You'll Bring- Proven experience in a supervisory or management role within the hospitality industry
- Excellent communication and interpersonal skills
- Ability to work under pressure and maintain a calm demeanor in fast-paced environments
- Strong knowledge of sales building, sales and labour forecasts, and NPS
- Passion for delivering exceptional customer experiences and driving business growth
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% discount on food in all of three brands from day one
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Competitions and incentives
- Christmas and Boxing Day off
- The best staff party - Loungefest
- Emotional and practical support via the Licenced Trade Charity
- Power over your pay with Wagestream
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
If you're a motivated and experienced hospitality professional looking for a new challenge, we'd love to hear from you. Apply now to join our team and take your career to the next level