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Pharmacy Support Associate

2 months ago


Winnersh, United Kingdom Montu Full time
Job Overview

Montu is seeking a highly skilled and patient-centric Pharmacy Support Associate to join our Pharmacy team. As a key member of our team, you will play a vital role in ensuring the smooth operation of our pharmacy services.

Key Responsibilities:

  • Provide exceptional patient care and support, responding to patient queries and concerns in a timely and professional manner.
  • Process prescriptions and manage administrative tasks associated with medication dispensing.
  • Collaborate with the pharmacy team and clinic to ensure seamless medication delivery and resolve any issues that may arise.
  • Support the pharmacy team in managing prescriptions, resolving minor queries, and addressing quality issues with medication.
  • Act as the first point of contact for patients, providing support and guidance on navigating their care within the pharmacy and clinic.
  • Contribute to the maintenance of accurate records and reports, ensuring compliance with company policies and SOPs.
  • Participate in service improvement initiatives and attend work-related meetings as required.

Requirements:

  • Excellent communication and interpersonal skills.
  • 2+ years of work experience, preferably in a healthcare environment.
  • High level of IT proficiency and ability to work under pressure.
  • Good understanding of working in a highly regulated industry and following policies and SOPs.

What We Offer:

  • A competitive salary of £26,000 PA pro-rata.
  • A generous pension scheme with employer matching contributions up to 5%.
  • 30 days holiday plus bank holidays pro rata.
  • Paternity or Maternity benefit in line with the statutory scheme.
  • Opportunities to work on cross-team projects and represent Montu at events.
  • Cycle to work scheme.