Insurance Team Manager

1 month ago


Norwich, Norfolk, United Kingdom Ardonagh Advisory Full time

Job Title: Insurance Team Manager

Job Summary:

We are seeking an experienced Insurance Team Manager to lead our Commercial Team and build strong, trusted, and profitable client and customer relationships. As a key member of our team, you will be responsible for the general management of direct reports, including weekly in-person, agenda-based catch-ups.

Key Responsibilities:

  • Manage the day-to-day activities of the team, ensuring accurate processing of renewals and adherence to company processes and procedures.
  • Support the Team Director in maintaining overall responsibility for the Commercial Team book of business.
  • Establish recruitment needs and take responsibility for the interviewing process and implementation of training procedures for new starters.
  • Deal with performance issues for the team and conduct matters quickly and appropriately.
  • Responsible for the setting of personal training plans and carrying out appraisals for direct reports.

Requirements:

  • Co-operates as a willing member of the team, offering assistance and sharing knowledge with own and other teams.
  • Uses information and resources available to make effective day-to-day decisions, showing perseverance with a problem until an appropriate solution is found.
  • Able to accept change and adhere to new requirements in a positive manner, supporting and encouraging their team to do the same.
  • Demonstrates awareness of the Company strategy and values, ensuring clients are offered a bespoke and tailored service underpinned by independence, trust, customer commitment, professionalism, and innovation.
  • Understands and complies with the regulations and requirements set by the regulatory body, e.g. FCA, and demonstrates a thorough awareness of current regulatory issues.
  • Confident and active in expanding team knowledge, encouraging team members to self-develop and providing them with time and resource to do so.
  • Job Proficiency – Uses appropriate knowledge and skills effectively, work is accurate, thorough, and well-presented.

About Us:

Ardonagh Advisory is a leading provider of insurance and financial services. We are committed to delivering exceptional client experiences and building strong, trusted relationships with our clients and customers.



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