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Customer Support Specialist

3 months ago


Birmingham, Birmingham, United Kingdom Agapë Worldwide Full time
Become a Key Player at Agape Worldwide

Are you dedicated to delivering outstanding customer support? Do you excel in a collaborative and fast-paced setting? Agape Worldwide is on the lookout for motivated Customer Service Advisors to enhance our team and create a positive impact. If you possess strong communication skills, problem-solving capabilities, and a commitment to customer satisfaction, we invite you to explore this opportunity.

Key Responsibilities:

  • Engage with customers in a courteous and supportive manner.
  • Identify customer requirements and provide tailored solutions.
  • Gain in-depth knowledge of our offerings to assist customers effectively.
  • Record customer interactions and maintain accurate documentation.
  • Promote customer satisfaction and loyalty through exceptional service.
  • Collaborate with colleagues to tackle challenges and meet objectives.

What We Offer:

  • Attractive salary with performance-based bonuses.
  • Thorough training and pathways for career advancement.
  • Inclusive and supportive team culture.
  • Opportunities for growth within the organization.
  • Vibrant workplace atmosphere that encourages teamwork and positivity.

Qualifications:

  • Excellent verbal and written communication skills.
  • Strong analytical and multitasking abilities.
  • Commitment to surpassing customer expectations.
  • Ability to thrive in a dynamic work environment.
  • Willingness to work flexible hours, including evenings and weekends.

Be Part of Our Vision:

Seize the chance to contribute to a diverse and inclusive workforce at Agape Worldwide. Your unique talents and insights will enhance our organization. We look forward to your potential contribution to our team.