Senior Manager

6 days ago

Bexhill, East Sussex, United Kingdom Hastings Direct Careers Full time

About Hastings Direct Careers

We're a digital insurance provider with ambitious plans to become the best and biggest in the UK market. Our journey is built on our 4Cs culture, and we're proud of the progress we've made so far.

Job Details

We're looking for a talented individual to join our team as a Senior Manager. As a key member of our leadership team, you'll be responsible for ensuring your team achieves all quality and customer outcomes.

Key Responsibilities

  • Embed a coaching and performance management culture within your team
  • Create an environment where your team can go above and beyond for our customers
  • Develop and implement strategies to reduce inbound contact
  • Lead by example and demonstrate a customer-centric approach

What We Offer

We provide a dynamic and supportive work environment, where you'll have the opportunity to grow and develop your skills. Our team is passionate about delivering exceptional customer experiences, and we're committed to making a positive impact in the lives of our customers.

Why Hastings Direct Careers?

We're a company that values innovation, collaboration, and customer satisfaction. If you're a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we'd love to hear from you.

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