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Business Operations Coordinator
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Sutton Coldfield, Birmingham, United Kingdom CRA GROUP LIMITED Full timeJob SummaryWe are seeking a highly organized and detail-oriented Business Support Officer to join our team at CRA GROUP LIMITED. As a key member of our operations team, you will play a critical role in ensuring the smooth delivery of our services.Key ResponsibilitiesMeeting Coordination: Coordinate meetings, conferences, and reviews, ensuring timely and...
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Business Operations Coordinator
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Sutton Coldfield, Birmingham, United Kingdom CRA GROUP LIMITED Full timeJob SummaryWe are seeking a highly organized and detail-oriented Business Support Officer to join our team at CRA GROUP LIMITED. As a key member of our operations team, you will play a critical role in ensuring the smooth delivery of our services.Key ResponsibilitiesMeeting Coordination: Coordinate meetings, conferences, and reviews, ensuring timely and...
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Sutton Coldfield, Birmingham, United Kingdom CRA GROUP LIMITED Full timeJob SummaryWe are seeking a highly organized and detail-oriented individual to join our team as a Business Support Officer. This role will involve providing administrative support to our operations team, ensuring the smooth delivery of our services.Key ResponsibilitiesCoordinate meetings, conferences, and reviews, taking accurate minutes and ensuring timely...
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Business Operations Coordinator
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Sutton Coldfield, Birmingham, United Kingdom CRA GROUP LIMITED Full timeJob SummaryWe are seeking a highly organized and detail-oriented Business Support Officer to join our team at CRA GROUP LIMITED. As a key member of our operations team, you will play a critical role in ensuring the smooth delivery of our services.Key ResponsibilitiesCoordinate meetings, conferences, and reviews, ensuring timely and accurate minutes are taken...
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Sutton Coldfield, Birmingham, United Kingdom CRA GROUP LIMITED Full timeJob DescriptionCRA GROUP LIMITED is seeking a highly skilled and experienced Business Support Officer to join our team.Key ResponsibilitiesCo-ordination of Meetings: Coordinate meetings, including statutory and complex meetings, conferences, reviews, panels, and trackers, ensuring timely and accurate administration.Minute Taking: Take minutes of complex...
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Business Operations Coordinator
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Senior Business Operations Coordinator
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Sutton Coldfield, Birmingham, United Kingdom CRA GROUP LIMITED Full timeJob SummaryWe are seeking a highly skilled and experienced Business Support Officer to join our team on a temporary basis. As a key member of our administration team, you will be responsible for providing vital front-line administrative support to our customers, processing adult safeguarding alerts and adult social care requests received by email.Key...
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Senior Business Operations Coordinator
2 months ago
We are seeking a highly skilled and experienced Business Support Officer to join our team on a temporary basis. The successful candidate will be responsible for providing vital frontline admin cover to process adult safeguarding alerts and adult social care requests received by email.
Key Responsibilities- Business administration and data processing of adult social requests
- Providing effective and consistent customer service over the phone, online, and in person
- Dealing with a variety of administrative and data entry processes
- Managing complex and sensitive emails in a professional and timely manner
- Flexible hybrid working including a minimum of 2 days in the Civic offices after training
- Reporting to Senior Team Leader or Team Manager
- Ensuring statutory requirements and time scales are met
- Understanding personal responsibility regarding confidentiality, data protection, and information governance
- Updating and maintenance of data
- Processing referrals and applications
- Actioning correspondence, emails, and phone calls
- Supporting the management of client relationships and expectations
- Contributing to continual service review and development
- Ensuring attendance and constructive participation in supervisions, appraisals, and team meetings in line with Council standards
- Completing mandatory e-learning and training
- Excellent digital communication skills
- Extensive experience in a customer service environment
- Ability to deal with sensitive and complex inquiries
- Ability to be flexible and reactive to work pattern demands
- Experience and confidence in using CRM platforms and Google Mail
- Experience and knowledge in adult social care admin setting is desirable