Menswear Department Supervisor

1 month ago

Brighton, Brighton and Hove, United Kingdom Frasers Group Full time

{"The Role": "We are seeking a highly skilled and experienced Menswear Supervisor to join our team at Flannels in Brighton. As a key member of our menswear department, you will be responsible for leading a team of sales associates and ensuring that our customers receive an exceptional shopping experience.

Key Responsibilities:

* Support the daily workload and delegate tasks to the team
* Supervise work, check completion, and deliver to expectations set by the line manager
* Use business communication tools to complete tasks and ensure the team understands key functions
* Understand all processes and procedures and set an example for others
* Demonstrate good practice with seasonal guidelines, campaigns, and merchandising principles
* Understand daily controls and how to set up the store
* Understand company policy and rules regarding security measures and demonstrate compliance and controls
* Compliance with all till and cashing up controls
* Understand how to maximize sales opportunities and ensure an exceptional customer experience in line with customer and business requirements
* Understand product features and benefits, ensuring knowledge is kept up to date in line with new products
* Understand and deliver to merchandising guidelines to ensure effective product placement and meeting the expectations of brand partners
* Understand KPI targets and expectations to achieve results
* Demonstrate commercial awareness and adopt the right product, place, and time compliance
* Understand the Frasers Group structure, elevation strategy, and initiatives
* Engage with and feedback issues to contribute to the wider business
* Support senior management to coach the team
* Understand and support performance management processes
* Understand your individual role and responsibilities and how they impact the team
* Demonstrate day-to-day best practice standard and compliance
* Support the team and act as a role model
* Demonstrate strong, positive communication to all levels, motivating the team and building good working relationships within the store

Requirements:

* Experience of leading a team within a retail environment
* Knowledge of and passion for luxury brands
* Ability to drive sales through excellent service
* Understanding of visual presentation and how to impact the sales floor commercially
* Ability to motivate a team with effective communication

Rewards:

* Basic Salary \u00a032,495 per annum
* 20% Staff Discount across all Frasers Group Stores
* Excellent bonus scheme
* 50% uniform discount
* Clear career path opportunities and new exciting training programs
* Commission-led bonus across a wide range of products
* Cycle to work scheme
* Long service awards

If you are a motivated and experienced retail professional looking for a new challenge, please apply now"}

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