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Estate Services Coordinator
2 months ago
About the Role:
We are seeking an experienced Estate Services Assistant to provide administrative support to our Estate Services team across South London. As a key member of our team, you will be responsible for providing a customer-focused service for both internal and external customers, highlighting any significant matters affecting individual areas as appropriate.
Key Responsibilities:
- Support the team in communicating regularly with colleagues, other sections, and other organizations regarding the provision of information to ensure that the group's services are efficient and effective at all times.
- Maintain accurate, up-to-date records of all actions taken to assist in case management history, statistical analysis, official returns, and reports to the management team.
- Provide administrative support to the Estate Services team, including preparing reports, managing records, and coordinating tasks.
- Develop and maintain effective relationships with internal and external stakeholders, including customers, colleagues, and other organizations.
- Contribute to the development and implementation of policies and procedures to ensure that the group's services are delivered efficiently and effectively.
Requirements:
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues, customers, and other stakeholders.
- Ability to work on your own initiative and as part of a team, with a strong focus on customer service and satisfaction.
- Strong organizational and administrative skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Ability to maintain accurate and up-to-date records, with a strong attention to detail and ability to analyze data.
- Knowledge of administrative procedures and practices, with the ability to apply this knowledge in a fast-paced and dynamic environment.
About Clarion Housing:
Clarion Housing is a leading housing association, providing high-quality homes and services to our customers across London and the South East. We are committed to delivering excellent customer service and providing opportunities for our employees to develop their skills and careers.
