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Central London Store Management Positions
2 months ago
About REISS
REISS is a leading luxury fashion brand that values exceptional customer service and a personalized shopping experience. Our stores are a sanctuary for customers to immerse themselves in elegance and an elevated shopping experience.
Store Management Opportunities
We are seeking talented individuals to lead our stores in Central and Greater London. As a Store Manager, you will be responsible for ensuring your store delivers exceptional service targets, drives business objectives, and exceeds sales targets for the location.
Key Responsibilities
- Lead the store team to deliver exceptional customer experience by ensuring a personalized and tailored service is provided
- Manage the overall store operations and performance
- Plan the long-term store goals
- Manage stock levels and make key decisions about stock control to minimize loss
- Ensure that promotions, sales, and merchandising instructions are carried out to expected standards
- Take responsibility for recruitment and retaining talent
- Conduct regular performance reviews and probation reviews
As a Supervisor or Assistant Store Manager, you will assist the Store Manager with the above duties, acting as an enabler to deliver the common goal.
Requirements
- You will have relevant experience in a similar role
- A passion for premium or luxury product helps, but we're open to all retail backgrounds
- Have a proven track record of increasing overall business performance
- Have a proven track record of delivering exceptional customer service through your team
- Be highly visual and have excellent commercial product management skills
- Be able to flex between the customer service, operational, technical, and visual elements of the role
- Be confident working under pressure and thrive in a fast-paced retail environment
- Be self-motivated, focused, and driven to achieve team and individual goals
- Be a great people manager/supervisor, able to bring the best out of your team
- Have good written and verbal communication skills
What We Offer
- Seasonal business wear allowance
- Generous employee discount
- Rewarding bonus and commission structures
- Wellbeing and financial support through our Employee Assistance Programme
- Fully funded health support through our medical cash plan
- Fitness discounts
- Family-friendly policies, including enhanced parental pay
- Employee referral scheme
- Career development opportunities