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Guest Experience Supervisor

3 months ago

Alnwick, United Kingdom Stonegate - Bars & Venues Careers Full time
Position: Front of House Team Leader

Location: Northumberland

We are seeking skilled Team Leaders who excel in teamwork and possess a genuine enthusiasm for delivering an exceptional guest experience.

Key Responsibilities:
  • Guide, mentor, and support your team
  • Collaborate with management to realize and implement your vision
  • Maintain standards and compliance in the absence of management
  • Foster a welcoming environment for our guests
Requirements:
Applicants must be at least 18 years of age due to responsibilities involving the sale of alcohol.

About Us:
We take pride in offering a friendly and inviting atmosphere where guests can enjoy live sports, quality beverages, and delicious pub fare while relaxing. Our team members and guests are at the core of our operations. We seek individuals who resonate with our values and are passionate about straightforward, high-quality food and drink.

Our venue is conveniently located, welcoming families until 9 PM and accommodating pets. Guests can enjoy a diverse menu of food and drinks, including cocktails and daily specials, all while watching various sports on our large HD televisions.

Benefits:
  • Award-winning training and development programs
  • 25% discount on food and drinks for you and your friends across over 800 locations
  • Referral scheme offering up to £1,000 per individual
  • Dental insurance
  • Employee assistance through the Licensed Trade Charity

Company Overview:
At Stonegate Group, we proudly operate the largest collection of pubs, bars, and late-night venues in the UK. Our renowned brands, including Slug & Lettuce, Be At One, and Popworld, are diverse and well-established. Explore more about a career with Stonegate Group.