Front Desk Associate

2 months ago


Western Avenue, United Kingdom Soho House & Co Full time

Job Title: Hotel Receptionist

Job Summary:

We are seeking an experienced and skilled Hotel Receptionist to join our team at Soho House & Co. in West London. As a Hotel Receptionist, you will be responsible for providing exceptional customer service, handling administrative tasks, and ensuring a seamless experience for our members.

Key Responsibilities:

  • Manage the front desk and handle basic administrative duties
  • Perform guestlist responsibilities and maintain accurate records
  • Be knowledgeable about the property, neighborhood, and services offered
  • Foster a welcoming and inclusive environment for members
  • Work collaboratively with colleagues to ensure a smooth operation

Requirements:

  • 1-2 years of experience in a busy hotel reception desk
  • Excellent communication and teamwork skills
  • Punctuality, reliability, and trustworthiness
  • A sense of urgency and ability to multitask
  • A genuine passion for food and beverage

What We Offer:

  • A dynamic and fast-paced work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A chance to work with a leading hospitality company

Working Hours:

Monday to Wednesday: 7am - 1am

Thursday: 7am - 2am

Friday: 7am - 3am

Saturday: 8am - 3am

Sunday: 8am - 12am

Nearest Station: White City, Wood Lane, Shepherd's Bush, Shepherd's Bush Market