Fashion Sales Representative

4 weeks ago

Longford, Telford and Wrekin, United Kingdom Ted Baker Full time

Position Overview

As a Retail Sales Consultant at Ted Baker, you will play a pivotal role in fostering authentic customer relationships while maximizing sales through exceptional service. Your passion for the brand and dedication to our mission will be key in representing Ted Baker's unique identity.

Key Responsibilities

  • Team Collaboration: Engage actively with team members, demonstrating integrity and respect.
  • Continuous Learning: Take initiative in your personal development to enhance team success.
  • Flexibility: Adapt to the dynamic needs of the business and support your colleagues.
  • Mentorship: Provide guidance to new team members, fostering a welcoming environment.
  • Self-Development: Commit to personal growth and reflect Ted Baker's core values in your work.

Product Knowledge

  • Stay informed about current products, focusing on key attributes such as style, material, and care.
  • Adhere to merchandising standards to ensure the brand is represented impeccably.
  • Show genuine interest in the brand and communicate its messaging effectively.

Commercial Acumen

  • Exhibit all aspects of Ted's School of Excellence in your daily activities.
  • Deliver a consistent customer experience by following the Greet, Observe, Talk, Fit, Assist, Thank (GOTFAT) approach.
  • Understand diverse customer profiles and employ effective sales techniques to build lasting relationships.
  • Take ownership of achieving location KPIs and support brand initiatives.
  • Proactively gather customer data to enhance relationship management.
  • Engage with Ted's social media and share updates with customers.
  • Embrace new technologies that enhance customer service.

Operational Excellence

  • Follow company policies and procedures, demonstrating the ability to work independently.
  • Comply with health and safety regulations, reporting any unsafe conditions.
  • Protect company assets by adhering to loss prevention measures.

Our Values

At Ted Baker, we value authenticity, kindness, curiosity, courage, and inclusivity. We believe in being true to ourselves and others, striving to do the right thing, and celebrating diversity.

Benefits

We offer a comprehensive benefits package, including a generous employee discount, a bonus scheme, and access to health and wellness resources. Join us in our commitment to creating a supportive and inclusive workplace.

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