Customer Service Representative
2 months ago
Customer Service Advisor Role at Sunbelt Rentals Careers
We are seeking a skilled Customer Service Advisor to play a crucial role in building relationships with our customers and delivering exceptional service.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Utilize product knowledge to provide solutions and meet customer needs
- Communicate effectively with customers to ensure satisfaction and loyalty
- Manage customer orders from initial contact to post-hire feedback
- Develop and maintain strong relationships with regular customers
- Continuously improve service and customer experience through proactive initiatives
What We Offer:
As a Customer Service Advisor at Sunbelt Rentals Careers, you will become part of a successful company that values its employees. We offer a comprehensive rewards package, including a flexible benefits scheme, generous holiday allowance, life assurance, retail discount scheme, employee recognition awards, and a Company pension scheme.
About You:
To succeed in this role, you should possess:
- Proven experience in customer-facing roles
- Excellent communication and negotiation skills
- Ability to make informed decisions in line with company policies
- Collaborative and supportive attitude
- Adaptability in a fast-paced environment
- Commitment to continuous improvement and professional development
- Proficiency in MS Office and willingness to learn new systems
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