Transportation Assistant
7 days ago
About the Role
We are seeking a skilled and compassionate Passenger Assistant to join our School Transport team in West Sussex County Council. As a Passenger Assistant, you will play a vital role in ensuring the safe and secure transportation of vulnerable adults and school children with special needs.
Key Responsibilities
- Travel to and from schools and other venues, in minibuses, cars, and taxis, to transport passengers safely and efficiently.
- Provide a safe, secure, and happy environment for passengers during transit, ensuring their wellbeing and comfort at all times.
- Ensure passengers safely board and alight from vehicles and are delivered to their destination in a safe manner.
- Work collaboratively with drivers and other Passenger Assistants to ensure smooth and efficient transportation services.
- Interpret situations and events as they arise to solve problems concerning passenger wellbeing and transportation.
Requirements
- Excellent communication skills to effectively interact with adults and children with special needs, their carers, family members, and teachers.
- High levels of patience and sensitivity to deal with adults and children with medical or behavioural needs.
- Basic literacy and numeracy skills to understand and follow transportation protocols.
- Able to understand and communicate in basic non-verbal signals, such as pointing to something needed.
- A basic understanding of Makaton to communicate with passengers with learning difficulties.
Benefits
- A competitive pay rate.
- Training and development opportunities, including coaching and mentoring.
- A range of discounts, including Samsung, Argos, Wickes, TUI, Deliveroo, and Asos.
- Discounted membership at selected local sports and fitness centres.
- A range of commuting and business travel discounts and initiatives.
About West Sussex County Council
We value our employees' wellbeing and offer a supportive and inclusive work environment. Our team is committed to providing excellent services to our community, and we are looking for like-minded individuals to join us.
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