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Data-Driven Communications Specialist

2 months ago

Welwyn Garden City, Hertfordshire, United Kingdom Tesco Full time
About the Role

We're committed to creating a workplace where everyone feels valued and empowered to contribute their best work. As a Communications Targeting Executive at Tesco, you'll play a key role in helping us achieve our goal of becoming every customer's favourite way to shop.

Your Key Responsibilities
  • Monitor and Report on Customer Communications Deployment
  • Collaborate with stakeholders to ensure Key Performance Indicators (KPIs) are met and develop targeting requirements
  • Work with project teams to define data migration requirements and develop new capabilities
  • Partner with the Campaign Targeting Manager to deliver new project requirements
  • Manage and fulfill data selection and analytical requests using our Email Service Provider
  • Ensure customer selections are accurate and produced to agreed deadlines, meeting data brief and specifications provided
  • Develop a deep understanding of our databases, including inbound data processes, data management considerations, and data extraction/delivery functionality
  • Provide insights and recommendations on customer selections based on data volume expectations and trends
  • Adhere to our Business Code of Conduct and act with integrity and due diligence
Your Skills and Qualities
  • A positive and constructive attitude, with strong collaboration skills
  • Excellent communication skills, with the ability to explain complex data concepts to a non-technical audience
  • Ability to work autonomously
  • Passion for delivering personalized and relevant communications to customers
  • Ability to turn data into actionable insights
  • Nurture meaningful customer relationships
  • Develop impactful omni-channel communications
  • Campaign analysis
  • Audience targeting and segmentation
What's in it for You

We're committed to providing a comprehensive benefits package that supports your well-being and career development. As a Tesco colleague, you'll enjoy a range of benefits, including:

  • Colleague bonus scheme
  • Holiday starting at 25 days plus a personal day (plus Bank holidays)
  • Buy holiday salary sacrifice scheme (for salaried roles)
  • Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution
  • LifeAssurance - 5 x contractual pay
  • 26 weeks maternity and adoption leave (after 1 year's service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay
  • The right to request flexible working from your first day with us
  • Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
  • A Colleague Clubcard for you & a family member (after 3 months of service), giving you access to lots of discounts in-store & online
  • Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home
  • Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds
  • Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want