Support Specialist

2 months ago


North East, United Kingdom Humankind Full time
Job Details

About the Role

We are seeking a highly skilled and compassionate individual to join our team as a Support Specialist. In this role, you will work closely with LGBT+ young people and their families to provide specialist support and guidance.

Key Responsibilities

  • Manage a caseload of service users, conducting comprehensive assessments and risk assessments to identify individual needs and develop tailored support plans.
  • Develop and deliver support sessions to small groups of parents/caregivers to increase knowledge of LGBT+ issues and promote understanding.
  • Deliver training sessions to professionals to raise awareness of LGBT+ issues and promote referrals.
  • Work collaboratively with the team to provide cross-provision/service support and attend regular team meetings.

Workplace Values

We are committed to living our workplace values, which include being Honest, Committed, and Inventive. As a Support Specialist, you will be expected to embody these values in your work and contribute to a positive and inclusive team culture.

About Humankind

Humankind is a leading charity providing free, confidential support for individuals struggling with alcohol, drugs, housing, or mental health issues. We are committed to fair chances for all and making sure everyone can access the help and support they need to realize their potential.

What We Offer

  • Generous annual leave entitlement
  • Enhanced occupational sick pay
  • Enhanced employer contribution to your workplace pension
  • Death in service benefit
  • Free Will writing
  • Eyecare vouchers
  • Blue light card discount
  • Fantastic learning and development opportunities
  • Work-life balance and flexible working


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