eFX Application Support Specialist

4 weeks ago


London, Greater London, United Kingdom Hawksworth Full time
Job Title: eFX Application Support Analyst

Hawksworth is seeking a skilled eFX Application Support Analyst to join our team. As a key member of our IT department, you will be responsible for providing technical support for our Global FX Sales and Trading teams.

Key Responsibilities:
  • Provide 1st and 2nd line trade floor support, incident management, and resolution for our eFX Trading environment.
  • Ensure market and client connectivity, including knowledge of FIX, FIX onboarding, firewalls, networking, and Unix.
  • Support FX Spot, FX Fwds, FX Swaps, NDF, and FX Options.
Requirements:
  • Degree holder in Computer Science or related discipline.
  • General understanding of financial markets and products, particularly FX.
  • Experience in IT for capital markets, including business, products, and applications.
  • Extensive experience supporting a live eFX Trading environment.
  • Strong experience providing technical support for FX or Fixed Income Desks within an Investment Bank.
  • Experience in IT support and service management.
  • Candidates will ideally have worked in a fast-moving, high-pressure environment supporting mission-critical applications and/or infrastructure, facing off to demanding customers.
  • Strong experience working with both project teams and users.
  • Strong knowledge of FX Products, FX Venues and Liquidity, Application administration, Windows/UNIX administration, Sales & Trading business processes, Capital Market, IT Broker systems, and IT Architecture.

If you have the skills and experience required for this role, please apply now or contact us directly at richard@hawksworthuk.com.



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