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Critical Environment Engineering Manager

3 months ago

Hayes, Greater London, United Kingdom CBRE Full time
Job Title: Data Centre Technical Manager

Business Sector: Data Centre Solutions - Critical Environment

Location: Hayes, UK

Reporting to: Contract Manager

COMPANY PROFILE

CBRE stands as the foremost authority in real estate services, harnessing an extensive knowledge base to cater to the commercial real estate demands of clients globally. Our ambition is to be the leading, integrated, and globally competent real estate service provider. With a workforce exceeding 70,000, we operate across 48 nations.

Purpose of the Role

CBRE oversees the maintenance of UK Data Centres, dedicated to delivering an efficient and effective critical engineering maintenance service.
  • The main objective is to guarantee 100% uptime of engineering services, ensuring no disruption to client operations.
  • To deliver services that meet and surpass contractual obligations, aligning with client expectations and fulfilling CBRE's commitments.
  • To ensure all maintenance tasks are executed in accordance with client and company protocols, adhering to health and safety regulations.
  • The site holds certifications from the Uptime Institute M&O accreditation and BS Asset Management, which are integral to our service delivery standards.
Role Overview
  • Assess maintenance or additional work requirements and identify potential health and safety impacts on critical plant operations through the creation of Critical Environment Work Authorisation (CEWA).
  • Implement mitigating strategies to address potential impacts, utilizing safe systems of work and operational procedures (SOP and EOP).
  • Foster the development of the engineering team through coaching and mentoring in critical maintenance and operations as per CERM methodologies.
  • Conduct FMR and asset condition assessments for engineering equipment.
  • Ensure effective implementation and adherence to the customer's RNOW change approval process.
  • Proactively manage and supervise engineering risks by applying CERM methodologies.
  • Guide the site engineering team in the proficient application of CERM.
  • Build and nurture trusting relationships with the CBRE site engineering team, TET team, DCS, and other client personnel.
  • Champion cultural transformation daily by exemplifying safe working practices, compliance, quality standards, and best practices.
  • Propose ideas and initiatives that enhance continuous improvement and service quality.
  • Contribute positively to team efforts with a proactive attitude and a commitment to raising standards.
  • Undertake additional responsibilities as directed by the Contract Manager, in line with experience and competencies.
  • Develop systems, procedures, and process maps to enhance operational functions.
Core Competencies
  • Excellent communication abilities
  • Strong interpersonal skills
  • Proficient program management capabilities
  • Effective personal time management
  • Proficient in MS Office
  • Familiarity with Help Desk Systems
  • Competence in Risk Management
  • Expertise in Quality Management
  • A clear vision of excellence in Engineering Management
  • Must be able to attend meetings in London City Centre
Personal Qualities
  • Flexibility in approach
  • Adherence to established procedures
  • Strong attention to detail
  • Professional appearance
  • Effective communicator
  • Ability to perform under pressure
  • People-oriented mindset
  • Willingness to work overtime
  • Proactive and positive outlook
  • Team-oriented
Essential Education
  • Strong communication skills with demonstrable interpersonal abilities.
  • Technically proficient in an M&E environment, with proven experience in critical settings.
  • ONC/HNC in Electrical Engineering or equivalent qualifications.
  • Strong customer relationship management skills.
  • Working knowledge of Safe Systems of Work and Permit to Work protocols.
  • Ability to understand and interpret technical drawings and processes.
  • Experience with CEWA, SOP, EOP, and safety documentation.
  • Familiarity with CERM methodologies.
Desirable Qualifications
  • Completion of an Electrical/Mechanical apprenticeship.
  • HV switching qualifications or experience.
  • Knowledge of 18th Edition IEE Regulations.
  • NEEBOSH Certification
  • Proficiency in Microsoft Office applications.
EQUAL OPPORTUNITIES

We are an equal opportunities employer and do not discriminate based on gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability, or age.