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Client Relations Supervisor
2 months ago
Company: Stafflex Office Recruitment Limited
Salary: £25,000 - £27,000 per annum, depending on experience
Hours: Full-time, Monday to Friday, 37 hours per week
Our client, a prominent provider in their sector with over twenty years of expertise, is seeking a proactive Client Relations Supervisor to guide their committed team.
Key Responsibilities:- Manage daily client interactions via telephone and email
- Ensure the accuracy and currency of client data within the organization’s database
- Lead initiatives for client onboarding and relationship development
- Oversee management of social media platforms
- Conduct regular follow-ups to sustain robust client relationships
- Collaborate on billing and invoicing procedures
- Enhance and maintain the organization’s online visibility
Additional Involvement: Actively engage in cross-departmental strategic planning sessions.
The ideal candidate will demonstrate strong leadership capabilities, exceptional communication skills, and meticulous attention to detail. Previous experience in client service management and familiarity with CRM systems are highly advantageous.
Benefits:- Company pension scheme
- On-site parking availability
- Sick pay after the probationary period
- Performance-based bonus schemes (quarterly and yearly)
If you are a dedicated professional with a commitment to providing outstanding client service and the ability to effectively lead a team, we encourage you to consider this fulfilling opportunity.
