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Technical Operations Manager
3 months ago
Position: Technical Operations Manager
Working Hours: Monday - Friday, Day Shift
Salary: Competitive
Join a dynamic organization dedicated to the distribution of essential medical supplies across the UK. This is an excellent opportunity to advance your career in a growing company.
Role Overview:
The Technical Operations Manager will oversee the functionality of automated systems within the facility, ensuring optimal performance in line with company and integrator standards.
As a key member of the management team, you will play a vital role in shaping and executing operational strategies, guiding staff to understand and achieve the facility's objectives.
Key Responsibilities:
- Lead team performance in alignment with established KPIs and standards, ensuring maintenance tasks are executed to a high standard and within deadlines.
- Ensure the upkeep of IT systems, automated picking mechanisms, and other electronic, electrical, and mechanical equipment.
- Monitor and manage budgetary constraints within your area of responsibility, adhering to financial objectives.
- Facilitate team development by ensuring all new personnel are properly inducted and trained for their roles.
- Collaborate with training facilitators to create effective training programs.
- Drive continuous improvement initiatives, aligning enhancements with operational plans and ISO standards.
- Manage the escalation process for equipment breakdowns.
- Plan and allocate resources effectively to meet service levels and performance targets.
- Oversee team attendance, adhering to company policies and procedures.
- Promote compliance with GDP regulations, proactively identifying and addressing potential issues.
- Support and lead the engineering team and external contractors.
- Foster strong working relationships across all organizational levels and with external suppliers.
Qualifications:
- Completion of an apprenticeship or possession of an Electrical or Mechanical NVQ Level 3 or equivalent.
- Experience in Engineering Management or a leadership role.
- Strong verbal and written communication skills for effective information dissemination.
- Demonstrated success in minimizing downtime and enhancing performance.
- Experience in contract management and maintenance reporting.
- Proficient in PC applications such as Word, Excel, and PowerPoint; familiarity with WMS/CMS for management reporting.
- Understanding of basic employment law and absence management.
- Knowledge of Health and Safety regulations.
- Awareness of MHRA, GDP, and ISO compliance procedures.
- Experience with compliance and regulatory audits.
This role requires flexibility to observe operations across various shifts.
What We Offer:
- Competitive salary package
- Additional accredited training opportunities
- 25 days of annual leave (increasing with service)
- Contributory company pension scheme
- Free parking
For further information about this role or to discuss available opportunities, please reach out to our recruitment team.
Proactive Global is committed to promoting equality and diversity within the workforce, ensuring that all applications are considered fairly and without bias.
We look forward to assisting you in finding your next career opportunity.
