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Workshop Operations Manager

2 months ago

Lutterworth, Leicestershire, United Kingdom Cox Automotive Full time
{"title": "Workshop Team Leader", "description": "Job Summary

Manheim Vehicle Solutions is a leading provider of vehicle de-fleet and handover services to the motor industry. As a Workshop Team Leader, you will play a key role in ensuring the smooth operation of our mechanical workshop, overseeing a team of technicians and apprentices to deliver high-quality services to our customers.

Key Responsibilities
  • Manage and coach a team of vehicle technicians and apprentices to meet targets and business objectives.
  • Work collaboratively with colleagues and other departments to ensure seamless service delivery to customers.
  • Schedule work to meet customer needs, taking into account workshop targets, job complexity, and part availability.
  • Provide estimates for servicing and repairs, setting realistic timescales.
  • Manage technician time, write technical reports, and make recommendations.
  • Assist technicians with technical challenges, identifying solutions.
  • Liaise with the parts department to ensure efficient ordering and delivery.
  • Ensure adherence to standards, health and safety procedures, and regulatory requirements.
  • Liaise with other departments on customer queries, representing the workshop.
  • Ensure all servicing work is carried out correctly, competently, and on time, with customer satisfaction in mind.
Requirements
  • Basic knowledge of HSE legislation.
  • Strong communication skills, with ability to give clear instructions.
  • Good time management, prioritizing workload and meeting deadlines.
  • Able to work well under pressure, maintaining attention to detail.
  • People management experience.
  • Mechanical knowledge desirable, with strong attention to detail.
  • IMI Level 3 qualification or Time Serve Qualification desirable.
  • Strong planning and organizational skills, to plan daily work schedules and manage timelines.
What We Offer

We are a dynamic and growing business, offering a competitive salary and benefits package, as well as opportunities for professional development and career growth.

", "lang_code": "en-US"}