Quality Control Specialist
7 days ago
Job Title: Quality Assurance Manager
Job Summary:
We are seeking an experienced Quality Assurance Manager to join our team at Joseph Hughes Associates. As a Quality Assurance Manager, you will be responsible for ensuring the quality of our products and services, and for implementing processes and procedures to improve our quality management system.
Key Responsibilities:
- Manage Customer Complaints: Investigate and resolve customer complaints in a timely and professional manner.
- Develop Quality Plans: Create and implement quality plans to ensure compliance with customer and regulatory requirements.
- Lead Quality Improvement Initiatives: Identify areas for improvement and lead initiatives to improve our quality management system.
- Collaborate with Cross-Functional Teams: Work with production, engineering, and other teams to ensure that quality is integrated into all aspects of our business.
- Conduct Internal Audits: Conduct regular internal audits to ensure compliance with our quality management system.
- Develop and Implement Training Programs: Develop and implement training programs to ensure that employees have the necessary skills and knowledge to perform their jobs effectively.
Requirements:
- Experience: 5+ years of experience in a quality assurance or quality control role.
- Education: Bachelor's degree in a related field (e.g. quality assurance, engineering, business administration).
- Skills: Strong analytical and problem-solving skills, excellent communication and interpersonal skills, ability to work in a fast-paced environment.
What We Offer:
- Competitive Salary: We offer a competitive salary and benefits package.
- Opportunities for Growth: We offer opportunities for growth and professional development.
- Collaborative Work Environment: We have a collaborative and supportive work environment.
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