Client Care Supervisor

3 weeks ago


Cardiff, Cardiff, United Kingdom Helping Hands Full time

Job Overview:

Location:
Cardiff

About Helping Hands:

Since our inception, Helping Hands has been committed to empowering individuals to retain their autonomy while enjoying the comfort of their own residences.

We take pride in being a premier provider of home care services and have been recognized as a Centre of Excellence by Skills for Care.

Position:
Client Care Supervisor


Key Responsibilities:
  • Deliver care and assistance to clients and caregivers within the community
  • Ensure optimal care standards through effective staff management
  • Perform direct assessments and oversight for care teams
  • Aid in the recruitment and training of new personnel
  • Revise client care plans as required
  • Seek new business prospects and foster branch development
  • Uphold outstanding customer service standards
Qualifications:
  • Level 3 Diploma in Adult Care (or willingness to pursue)
  • Understanding of regulatory standards and best practices
  • Prior supervisory experience in the care industry
  • Valid UK driving licence and access to a vehicle
Perks:
  • Opportunities for career progression
  • 23 days of annual leave (increasing to 25 after two years)
  • Discounts available through Blue Light Card
  • Access to an employee assistance programme
  • Support for obtaining qualifications
  • Referral programme for friends
  • Annual salary review
At Helping Hands, we prioritize diversity and inclusivity in our workplace, fostering a positive atmosphere for all employees. All applications will be handled fairly in accordance with our Equality and Diversity Policy.

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