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Guest Services Coordinator

2 months ago

Chichester, West Sussex, United Kingdom The Goodwood Estate Full time
Hospitality Reception Specialist - The Goodwood Estate

We are seeking a skilled Hospitality Reception Specialist to enhance our guest experience.

If you thrive in a dynamic environment, take pride in delivering exceptional service, and enjoy engaging with people, this role may be ideal for you.

You will be part of a vibrant team within a bustling restaurant that accommodates over 100 guests, situated in our prestigious 4-star estate, with picturesque views of the golf course.

Your responsibilities will be diverse, including front and back of house duties, managing breakfast, lunch, and dinner services, processing room service requests, and assisting with various events such as member gatherings and outdoor barbecues.

As a vital member of our friendly team of 18, you will contribute to ensuring our guests have a delightful experience from morning until evening.

What we offer:
  • Annual performance bonus
  • Complimentary gym membership and health cash plan
  • Access to free event tickets for various estate events
  • Provided uniform and complimentary meals during shifts

Requirements:

  • Proven experience in a fast-paced hospitality setting
  • Excellent interpersonal skills and a positive attitude
  • A passion for overcoming challenges and delivering outstanding customer service.

If you are interested in exploring this opportunity, we encourage you to express your interest.