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Discharge Facilitator
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Wolverhampton, Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full timeJob SummaryWe are seeking a highly skilled and organized individual to join our team as a Discharge Facilitator. As a key member of our Capacity Team, you will play a vital role in ensuring the smooth flow of patients through our hospital, working closely with multidisciplinary teams to coordinate discharges and transfers.About the RoleThe successful...
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Discharge Facilitator
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Wolverhampton, Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full timeJob SummaryWe are seeking a highly skilled and organized individual to join our team as a Discharge Facilitator. As a key member of our Capacity Team, you will play a vital role in ensuring the smooth flow of patients through our hospital, working closely with multidisciplinary teams to coordinate discharges and transfers.About the RoleThe successful...
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Discharge Facilitator
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Discharge Facilitator
2 months ago
We are seeking a highly skilled and experienced Discharge Facilitator to join our team at The Royal Wolverhampton NHS Trust. As a key member of our Capacity Team, you will play a vital role in ensuring the smooth and efficient discharge of patients from our hospital.
Key Responsibilities- Coordinate the discharge or transfer arrangements of medically and therapeutically stable patients, ensuring timely and effective communication with patients, relatives, and healthcare professionals.
- Participate in the assessment of after-care needs of clients and relatives/carers, contacting other members of the multidisciplinary team as required.
- Independently coordinate the safe discharge and transfer of patients, ensuring that all necessary documentation is completed accurately and efficiently.
- Liaise with members of all areas across the hospital, particularly the emergency assessment areas, to ensure systems are in place for the effective flow of patients through the hospital.
- Provide up-to-date information on discharge or repatriation arrangements for individual patients and any foreseen delays for the multidisciplinary team meetings.
- Act as a contact point for relatives and patients dealing with difficult family/social dynamics and concerns, ensuring privacy and dignity for patients.
- Make contact within 24 hours of patients' admission with relatives/carers and provide a telephone contact service for them.
- Identify patients suitable for Step Down facility in conjunction with medical and social work staff and ensure all documentation is completed appropriately.
- Contribute to the monitoring and facilitation of discharge for patients classed as Delayed Transfers of Care under the Delayed Discharges Act, ensuring that information is accurate.
- Education to 'Diploma' standard or equivalent gained through training and practical experience.
- NVQ Level III in related Health or Social Care.
- Ability to work under pressure and meet tight deadlines.
- Ability to work independently and as part of a team.
- Flexible with approach to work.
- Ability to problem solve.
- Ability to know when to use own initiative.
- IT skills, using word, excel and outlook.
- Good organisational skills.
- Ability to prioritise a demanding workload.
- Excellent communication skills both written and verbal.
- Ability to liaise effectively with professionals from other organisations.
- Understanding confidentiality and diversity issues.
- Ability to cope with difficult and distressed patients and relatives.
We offer a supportive working environment committed to creating flexible working arrangements that suit your needs. We are a diverse and inclusive organisation, passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.
We are delighted that we have been rated as 'Good' by CQC and have achieved numerous awards, including The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.
