External Quality Assurance Specialist

2 weeks ago

SouthendonSea, Southend-on-Sea, United Kingdom City & Guilds Full time
Quality Assurance Role - Customer Service & Business

We are seeking a skilled External Quality Assurer to carry out quality assurance activities in line with City & Guilds and regulatory requirements.

As a City & Guilds EQA, you will maintain effective working relationships with our centres and the City & Guilds office, planning and monitoring quality assurance activities in accordance with our qualification requirements.

The ideal candidate will have current and credible expertise in working with Customer Services and Business qualifications, as well as relevant assessor and internal quality assurer qualifications.

Key responsibilities include:

  • Carrying out quality assurance activities in line with City & Guilds and regulatory requirements
  • Maintaining effective working relationships with centres and the City & Guilds office
  • Planning and monitoring quality assurance activities in accordance with qualification requirements
  • Providing supportive and concise feedback to learners, assessors, and delivery staff
  • Traveling throughout the UK as required

Training for the External Quality Assurer role will be provided following a successful review and vetting of your application.

External Quality Assurers are contracted on an annual basis and are not directly employed by the City & Guilds Group, making it an ideal opportunity to become an External Assessor in addition to your current role.

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