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Assistant Store Manager
2 months ago
Job Purpose
Our Assistant Store Managers play a vital role in delivering exceptional customer experiences. They support our day-to-day store operations, help develop our store employees, and serve as product and brand ambassadors for Skechers USA Ltd.
Main Responsibilities
- Champion the Skechers brand and promote its values.
- Deliver outstanding customer service through product and visual marketing excellence.
- Assist with developing store employees, coaching and mentoring store teams on product knowledge, setting customer service expectations, and demonstrating visual presentation standards.
- Support new hire onboarding and ensure a smooth transition into the team.
- Assist with managing store scheduling needs, ensuring proper coverage for peak times.
- Act as a product expert and serve as a brand ambassador for all things Skechers.
- Ensure strong operational processes and routines that drive profitability and results.
- Act as the expert on all store systems and processes, including opening and closing of the point-of-sale system.
- May be responsible for the opening and closing of the store as needed.
Key Skills and Qualifications
- Ability to foster a respectful, safe, and fun work environment for Skechers store employees.
- Effective communication skills to set clear expectations with store employees.
- Flexibility and motivation to provide excellent customer service.
- Passion for Skechers products and the brand.
- Retail, restaurant, or hospitality experience is preferred but not required.
About Skechers USA Ltd
Skechers USA Ltd is a global, Fortune 500 company that develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Our comfort technologies are the foundation of all we do – delivering stylish, innovative, and quality products. We serve over 180 countries and territories, connecting customers to products through department and specialty stores, e-commerce, and digital stores, as well as our more than 5,200 company-and third-party-owned retail locations. Headquartered in Southern California, with offices and distribution centers around the globe, Skechers has spent 30 years helping people of all ages look and feel good.
Our Commitment to Diversity and Inclusion
Skechers recognizes the importance and power of diversity within our business. We ensure that our people processes are fair, transparent, and promote equality of opportunity for all employees and job applicants.
Accommodations for Individuals with Disabilities
Reasonable accommodations may be made to enable individuals with disabilities or health conditions, who are otherwise qualified for the job position, to perform the essential functions as detailed above.